This level of employees, also commonly referred to as “Floor Captains”, serve as liaisons between the front of house operations and the management team and are essentially sales floor managers, overseeing the operations and helping assist wherever is needed. They are responsible for ensuring staff are at proper posts and remain on task, managing staff break times, stocking inventory, updating menus, stocking cash drawers with adequate change, and trouble-shooting any tech or customer problems before bringing them to management. These employees are also responsible for receiving and processing inventory when needed or assigned by management, and may occasionally be assigned different shifts depending on staffing needs of the store. This level of employees are expected to be capable of performing all Tier 1 duties and to possess competent leadership skills, intimate knowledge and understanding of all relevant laws and regulations, and to be detail-oriented and well organized to ensure smooth and compliant operations throughout the day.

ROLE DETAILS: DESIRED EXPERIENCE/BACKGROUND:
■ 3+ years retail/service management experience or 1+ years cannabis dispensary experience preferred
■ College degree preferred

REQUIRED SKILLS & KNOWLEDGE:
■ Understanding of METRC seed-to-sale tracking
■ Understanding of all relevant COMAR regulations necessary to safely perform job duties
■ Knowledge of Point of Sale software systems, cannabis-specific software preferred
■ Experienced with cash handling and management
■ Competence in all typical business software applications such as Microsoft office, expertise of spreadsheets and word processing preferred
■ Exceptional written and verbal communication skills

SCHEDULE & HOURS:
■ 40 hours/week, must be Full Time status
■ Must be available for weekends and holidays as needed

DAILY JOB FUNCTIONS:
■ Sales floor management including stocking, menu management, staff schedule and break oversight, customer service, product delivery intake and processing
■ Serve as a liaison between management team and all other associates of the team BENEFITS & COMPENSATION:

■ Up to $16/hour wage dependent on performance and tenure

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